Proactive maintenance, monitoring & support of your servers is critical to keeping your business online and operational.
We keep live monitors on your servers and have status reports on their health and operation to our office every 15 minutes. We, in most cases, know about problems before you do; or before they have a change to affect your work. This check ranges from backups right through to email services on your server. This 24/7 health check allows us to ensure you stay online and proactively find most issues before they form.
In addition we maintain your servers, deploying the latest updates & security patches, perform tasks such as defragmentation’s, restarts, and everything in between to ensure your server stays at peak performance; and allows us to get a greater life time from your server and give you piece of mind your server is as safe as it can be.
From our monitoring & maintenance of your server it is easier to support your ongoing operations. We have a full history of your server, right down to how your hard drive usage space on the server has changed overtime, which allows us to make better decision with you for your technology.
What specifically do we do?
- Cloud Backups
- Live checking by Tropical Staff Monday to Friday 8am – 4.30pm
- Automated Checked and logged 24/7
- Managed Enterprise Grade Antivirus
- Regular server maintenance (at least once per month)
- Regular updates and patches (at least once per month)
- Device Performance Checks
- Tracking of outages
- Automated or remotely initiated tasks
- Audit of software & hardware assets
- Much much more
Deployment & Delivery is quick
Setup is fast and easy, and we can quickly give you piece of mind. To find out more, Contact Us.
Ph: 08 8922 0000