Tropical Managed Agent

You should expect more than just antivirus software. You should expect value added service that protects you from hardware failure, software holes, malicious websites, data loss, bad PC performance... and viruses. Tropical Business Solutions Managed Agent is software well suited to support business in Darwin & the Northern Territory because it works for your everywhere you go; managed and run from the Cloud.

Our agent is proactive IT Management & Support from Tropical Business Solutions to keep you working, with a minimum of downtime and better efficiency. Let us focus on your IT equipment every day so you can focus on what matters to you: Your Business. 

Tropical Business Solutions Managed Agent for Workstations, Laptops, Tablets & Mobile Phones helps look after your IT by providing a continuous service health check through the following:

  • We keep in the loop on the status of your IT, from the cloud.
  • Monitor, track and prevent issues as they develop.
  • Highlighting potential risks to your IT.
  • Update software regularly and upgrading software as required, remotely... keeping you safe.
  • Enhancing performance of your computer, while you work.
  • Reducing downtime; improving the reliability of your devices.
  • Providing on-going support remotely and when required; increasing your staff productivity.
  • Internet Usage Checking & Real Time Web Protection; so you can keep a track of what your staff are doing; and protect them when they work.
  • Mobile phone tracking, logging usage, location & remote control.
  • InBuilt Enterprise Grade Managed Antivirus
  • We support EVERYTHING. Windows, Apple & Linux Desktops, Anroid & Apple Tablets and phones are all able to work with our agent.

We know a well managed machine (Desktops, Laptops, Tablets & Phones) takes three elements.

Monitoring

Maintenance

Support

  • 24/7 Health Check
  • Identifies issues early on (and sometimes before they happen!)
  • Keeps your business running.
  • Web Usage Monitoring
  • Patches and Updates
  • Improves PC Performance
  • Helps you work smarter
  • Combines monitoring and maintenance.
  • Helpdesk Support
  • Reduces Down Time

What does it cover?

The agent is so powerful, because it is so flexible. We can include or exclude all of the below functions;

  • Enterprise Grade Antivirus
  • Cloud Backup
  • Monitoring of your devices hardware (Disk Space, Hardware Health, Predictive failures of hardware)
  • 24/7 Monitoring of your operating system and software components
  • Security & Network protection from intrusion and virus attack
  • Inbuilt tools for automatic performance enhancements (for noticeable improvements)
  • Remote Support
  • Remote Automated Maintenance (Including basic tasks like disk defrag, updates for major software titles, and more)
  • Remote Reporting (To your IT provider)
  • Web Monitoring, Protection & Usage Reporting

Set up is quick and easy; and the software costs about the same as any normal antivirus (but with huge extra value crammed in). We're more than happy to talk you through what benefits you will see for your business and how we can tailor a package with our Managed Agent to best fit your specific IT Support & Maintenance needs. To find out more, contact us or call us on 08 8922 0000.

Ph: 08 8922 0000

We're Big On Service for Small & Medium Business. Every Time!