WorkflowMax Performance Issues

Oct 24, 2016

Trop+workflowmaxOver a week ago, WorkflowMax made the jump from their old data centre to a new one (similar to Xero earlier this year); and since then there have been ongoing performance issues.

Engineers at WorkflowMax have been working on the issues since, and have today noted the following;

We've identified the cause of the issues we've experienced this week after our migration to AWS (16/10).

 

We’re currently testing the fix for this and at this stage we’re planning a release at 07:00 NZDT on Wednesday morning, 26/10.  

 

Unfortunately, when we make the release, anyone who is logged in will be logged out.  You’ll be able to log straight back in though.

 

Once we’ve made the release we will closely monitor things but it might be necessary to make further tweaks after we’ve made the release.

 

Again, thanks very much for your understanding.

We hope after this change all WorkflowMax clients will experience a much better performance from the software!

Tropical Business Solutions is a WorkflowMax Partner and able to assist with setup, support & training.



Category: Technology

Daniel Ladlow

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Director at Tropical Business Solutions