Our terms for service & supply are as follows;

Quotes

  • Quotes for hardware that are accepted require full payment before an order can be made.
  • Hardware quotes do not include installation. If you require this, please ask for installation to be included. Installation is an hourly rate.
  • All warranty for hardware is with the brand of the equipment. 
  • All quotes are valid for 14 days. 
  • No work will be commenced until acceptance of quotation has been made in writing.

Invoice

  • Full payment to be paid on completion of the job unless prior arrangements have been made with management. 
  • All materials remain the property of Tropical Business Solutions until total amount of work is paid for in full.
  • Tropical Business Solutions retains the right to remove materials if work is not paid for in full. Costs to remove such materials will be charged to customer. 
  • Any Debt Collection Costs incurred to recover debt (debt collections agencies, etc.) will be charged to the client.
  • Standard Account Terms are 7 days with a client account. All other clients require payment upon completion of work.

Referral Program

  • We want to give you 10% off your next bill! Refer us to another business, and fill out this form and we will apply the discount to your next invoice!

Intellectual Property

  • All intellectual property for all work that Tropical Business Solutions completes or is contracted to complete remains the property of Tropical Business Solutions.

Abandoned Assets

  • Where Tropical Business Solutions is given assets (Computers, Laptops, Servers, Phones, etc.) for repair or other work, and the client has not arranged to pick-up the assets or for Tropical Business Solutions staff to deploy the assets for you back to your workplace or home, after a 2 month period we will contact you advising of our intention to dispose of your assets.
  • We will have written and documented verbal attempts to contact you prior to this happening, and await 14 days for a reply from you before disposing of any assets.

Thank you again for the opportunity to work with your company;

If you have any questions about our trading terms, please don’t hesitate to contact us on 08 8922 0000 or email accounts@tropicalbusiness.com.au.

Tropical Business Solutions Management.